Energy Audit Customer Feedback Survey

Thanks for completing an energy audit with Green Venture. We would like to know more about your experience with us. Please fill in the survey below and it will automatically send to us.

Thank you for having an energy audit done by Green Venture.

Please help us assess the program by completing this short customer feedback survey.

Did the customer service at Green Venture answer your questions about the energy audit process or the rebate program when you booked the audit?
Why did you select Green Venture to do the audit? (as many as apply)
Did the energy adviser arrive on time for the audit, or contact you to reschedule if unable to attend?
Did your energy audit report arrive within 5 business days of the first audit?
Did you receive it by paper copy or email?
Did the energy adviser answer any questions about the report promptly?
Did you participate in any rebate programs as a result of your energy audit?
If no, why not? Please let us know here and then skip the next section, jumping to the end of the survey.
If yes, which rebate program(s) did you participate in?
Where did you hear about the rebate program?
Did you receive your rebate program refund within 90 days of the follow-up audit?
Was the rebate amount the same as what the energy adviser had projected to you at the time of the follow-up visit?
On a scale of 1 to 10, how useful did you find the energy audit report?
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On a scale of 1 to 10, how satisfied were you with your energy audit experience with Green Venture?
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Do you have any additional comments?
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Thanks for providing us with feedback on your experience. Please complete the survey by typing in the captcha code into this box.